Preventive Maintenance Services for piXplorer 500 Forensics, recommended Scope of Services:
- Initial inspection of the device condition, in particular the geometric system accuracy, imaging performance, and gear wear
- Disassembly of the piXplorer 500 Forensik
- Battery capacity check; replacement of battery if worn
- Replacement of lubricants
- Adjustment of device geometry and drives
- Replacement of small parts
- Cleaning of optical components such as camera sensor and lens
- Firmware update
- Pixel error correction of camera sensor
- Reassembly and geometric recalibration of the camera system
- Final inspection: system accuracy, optical performance and stitching accuracy, battery capacity
- USB stick with the latest version of the purchased image processing software (main release)
- Priority processing within 3–5 business days
- Provision of a loaner device for maintenance periods > 5 days
- Maintenance report